Please read our terms and conditions carefully before using our services
These Terms & Conditions govern all services provided by JMD Transport. By booking our services, you agree to be bound by these Terms. Please read them carefully before engaging our services.
We offer nationwide transport, household relocation, pet relocation, vehicle transport (cars, bikes, boats, caravans, trailers), breakbulk, packing materials, storage, wrapping, and packaging. All services are subject to availability and prior booking.
All quotations are valid for 7 days. After 7 days, the quoted amount will increase by 10%. Pricing may vary depending on the distance, load size, special requirements, or changes to the original booking. Additional charges may apply for delays caused by the client or unforeseen circumstances.
Bookings are only confirmed once a deposit or full payment (as agreed) has been received. The balance is due before or on the day of service. Payments can be made via EFT, cash, or other approved methods. Failure to make payment will result in cancellation of the booking.
Cancellation / Postponement must be done at least five working days prior to the removal, or a 50% charge will be levied. Cancellations / Postponements must be done in writing - no telephonic cancellations / postponements will be accepted.
While we take every precaution to handle your goods with care, JMD Transport is not liable for damage caused by improper packaging, hidden defects, or items prohibited by law. Clients are encouraged to obtain their own insurance cover for goods in transit.
We are not responsible for delays caused by traffic, weather, strikes, accidents, or other circumstances beyond our control. Liability is limited to direct damages and does not cover consequential or indirect losses (e.g., missed appointments, loss of income).
Special care is taken for pet relocation. Owners must provide all necessary documentation, permits, and health certificates. JMD Transport is not liable for injury, illness, or death of pets caused by natural causes, stress, or inadequate instructions from the client.
Vehicles must be in a drivable condition unless otherwise agreed. Owners are responsible for removing all personal belongings. JMD Transport is not liable for mechanical failures unrelated to the transport process.
Storage services are provided at the client's risk. Clients must ensure items stored are legal, non-hazardous, and properly packed. Late collection of stored items may result in additional storage fees.
In the event of bad access for our trucks or long walks (greater than 20 metres), a shuttle service will be required at the client's cost or a carry service is to be charged per hour. All long distance moves are transported in a Horse and enclosed Trailer/Quoted on part loads.
We have to collect or deliver above first floor and were not notified beforehand. The road or access is unsuitable for our vehicles and we need to send a bakkie to shuttle which we were not notified of beforehand. (Vehicle Length 22 meters). If we have to deliver or collect on a farm or a small holding more than a 20 kilometre distance additional, costs will apply.
JMD TRANSPORT will not be held responsible for any loss or damages occurred to your goods if you have not taken the all risk insurance cover.
Payment for your removal and other services is strictly cash, or bank transfer (no cheques or cheque deposits). Removals will not be done without full payment.
We require full payment to be paid before collection is authorised. No booking is confirmed until the total amount is paid.
Quote reference number must be used as a reference and proof of payment is compulsory to our office, prior to the removal.
Accept that by paying the full amount the clients agrees to JMD TRANSPORT terms and conditions.
Should you wish to accept our quotation we need you to initial and sign each & every page of this contract & email it back to us with full, proof of payment. Or you can make payment arrangements. Once full payment has been made and we receive proof of payment we can make the booking for you. (First come, First serve)
We thank you for allowing our company the opportunity to provide you with a competitive quotation for the removal of Household, Business, and Office Relocations in South Africa.
We at JMD TRANSPORT offer all our clients a professional one on one service. We give each and every client individual attention focused on their needs required to move stress free. Each move is considered of high importance. We go the extra mile for all our clients, we try to be as accommodating as possible to all clients as we have a daily schedule that we work too.
PLEASE NOTE:
By signing all documentation or by making a payment you agree to JMD TRANSPORT terms and conditions.
By entering into this contract you warrant that:
All Share Load quotes are subject to other confirmed loads on the same route. Should cancellations of other loads occur, customers quoted and booked for Share Loads must accept the fact that dates and times may vary.
Cancellation / Postponement must be done at least five working days prior to the removal, or a 50% charge will be levied. Cancellations / Postponements must be done in writing - no telephonic cancellations / postponements will be accepted.
We have a legal right to withhold some or all the goods until you have paid all charges under this contract. You will be liable to pay storage charges and costs incurred while we are withholding your goods. If delivered and not paid in full we have the right to collect the goods of the client and sell it to cover our costs.
All goods transported must be on the inventory list. Any changes to the inventory list must be done in writing. Final inventory list must be confirmed 48 hours prior to the removal. All changes to the inventory list will have cost implications.
You must note all damages to premises and confirm it in writing within (7) seven days. The time limit is essential. Our liability will be limited to R500 and we may arrange to have the damage repaired ourselves.
If our vehicle is delayed due to negligence or if we have to wait for you when it comes to loading and offloading, you will be charged a standoff fee per day if applicable.
Any complaints must be reported in writing within 48 hours of delivery. Failure to notify JMD Transport within this period may result in claims being invalidated.
These Terms & Conditions are governed by the laws of South Africa. Any disputes shall be resolved under South African jurisdiction.
JMD Transport reserves the right to update or amend these Terms & Conditions at any time without prior notice. Clients are encouraged to review the Terms regularly.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.